LAST UPDATE OF THIS REFUND POLICY - July 8, 2020
Due to the nature of our business, where perishable goods that must be kept at a certain temperature are offered for sale, Di Liso's Fine Meats maintains that all sales must be final. Food safety must be our first priority, therefore once the product leaves our possession, we can no longer guarantee that it's been kept and handled in a safe manner for us to be able to return the product to our stock. However, if there is an issue with the item received (ie. you received a different item than ordered, or an item has spoiled either upon receipt or within a timeframe deemed reasonable by us), we reserve the right, at our sole discretion, to resolve the issue by either replacing the product, issuing a store credit, or a full/partial refund of the item. If you believe the item received has spoiled, you should contact us immediately to have the issue resolved. If you cannot reach us for whatever reason (outside of business hours, etc), you should immediately freeze the item and try to contact us as soon as possible.